Headquartered in Johannesburg, South Africa · AfCFTA-ready trade
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Cookie Policy

Last Updated: 15 October 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the Platform function properly, improve your experience, and provide analytics.

2. Types of Cookies We Use

2.1 Essential Cookies (Required):

  • Session management and authentication
  • CSRF protection
  • Language and currency preferences
  • These cannot be disabled.

2.2 Functional Cookies:

  • Remember your search filters and preferences
  • Store your recently viewed products
  • Enable chat and messaging features

2.3 Analytics Cookies:

  • Google Analytics or similar tools to understand how Users interact with the Platform
  • Heatmaps and session recordings (anonymised)

2.4 Advertising Cookies:

  • Track ad impressions and clicks for Suppliers' advertising campaigns
  • Measure conversion rates

3. Third-Party Cookies

We use cookies from the following third-party services:

  • Google Analytics (analytics)
  • Paystack / Flutterwave (payment processing)
  • Cloudflare (security and performance)
  • Intercom or similar (chat widget)

4. Managing Cookies

4.1 You can manage your cookie preferences through the cookie banner displayed on your first visit, or through your browser settings.

4.2 Disabling essential cookies may prevent the Platform from functioning correctly.

5. Consent

By continuing to use the Platform after seeing the cookie banner, you consent to our use of cookies as described in this Policy. You may withdraw consent at any time through your browser settings.

Made in Africa

Verified suppliers, open tenders and cross-border costing for the 16 SADC nations.

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Escrow on Made in Africa

Read the full escrow guide

What is escrow?

Escrow is a neutral holding arrangement. When you pay for a trade, your money is held securely by a regulated third party — not released to the supplier immediately. The supplier ships. You confirm the goods arrived as agreed. Only then are funds released. If something goes wrong, the money is still there while the dispute is resolved.

Why we use it

  • For buyers: you do not pay a stranger and hope. Funds move only when you confirm delivery.
  • For suppliers: you do not ship on a promise. The buyer's funds are verified and held before you dispatch.
  • For both: disputes are resolved against a held balance, not a vanished payment.
  • Cross-border safety: escrow removes the trust gap in SADC trade where buyer and supplier may never meet.

How a protected trade works

  1. 1

    Buyer pays into escrow

    Funds are held by our payments partner.

  2. 2

    Supplier ships

    With a verified, held balance as proof of commitment.

  3. 3

    Buyer confirms delivery

    Funds released to the supplier. Dispute? Resolution starts within 14 days.

Escrow payments are handled by TradeSafe, our third-party escrow provider.

Made in Africa is connected to TradeSafe in test mode, so no real buyer funds are collected or held yet. Made in Africa never holds, freezes or releases buyer funds itself, and is not an escrow agent.

Full terms are set out in our Escrow Policy. Escrow availability may vary by country and trade value.

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