Trade Assurance
Know who you are trading with before you pay.
Check business verification and order records before trading. Live escrow funding, payment protection and payouts are unavailable until a real provider is configured and tested; this page is not a guarantee of protection.
Live escrow funding and payouts are still being connected. This page sets out eligibility and process; it does not itself confirm a payment or place an order.
What gets checked
Four layers of verification
Business identity
Company registration details and supporting documents are reviewed before a supplier carries Verified status.
Buyer verification
Email, phone, company registration and trade references can each be confirmed on your account.
Trade Assurance eligibility
A supplier earns the badge after five or more completed escrow transactions with no disputes.
Escrow-backed payment
Unavailable until a real provider is configured and tested. The Platform does not currently provide custody of buyer funds.
Before you pay
How to verify a transaction
Check the supplier
Look for the Trade Assurance badge and the verification status on the supplier profile before agreeing anything.
Agree the order in writing
Confirm specification, quantity, price, Incoterms and delivery dates in the conversation or on the quotation.
Pay into escrow
Unavailable at present. Provider custody and payment terms must be confirmed before any escrow payment.
Document the outcome
Agree inspection and dispute steps directly with your trading partner. Platform dispute records do not freeze or release funds.
Protected where it matters
- • Live escrow custody and buyer payment protection are currently unavailable.
- • Proposed release rules are not active while live escrow is unavailable.
- • Fee estimates are planning information until a live payment provider and final terms are confirmed.
- • Order records are for documentation and do not confirm payment or custody of funds.
When something goes wrong
You may record a dispute with available evidence. This does not freeze funds or guarantee a refund. Agree immediate next steps directly with your trading partner and seek independent advice if needed.
Frequently asked
What does the Trade Assurance badge mean?+
No live escrow-backed Trade Assurance is currently available. Check the supplier’s actual verification status and supporting evidence independently before entering a transaction.
Does it cover every order?+
No. Live escrow and Trade Assurance payment protection are not currently available on this platform.
What if the goods do not match the specification?+
Keep evidence and contact the seller promptly. You may record a dispute in the platform, but no funds are held or frozen and live escrow refunds are unavailable.
Where can I check a supplier before I pay?+
Review the supplier profile, available verification status, company documents, and official registration sources. A profile or badge is not a payment guarantee.