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Intellectual Property Policy

Last Updated: 15 October 2026

1. Respect for Intellectual Property

1.1 Madeinafrica.io respects the intellectual property rights of all parties and expects Users to do the same.

1.2 This Policy outlines how we handle intellectual property complaints and protect the rights of trademark, copyright, and patent holders.

2. Reporting Infringement

2.1 If you believe that any Content on the Platform infringes your intellectual property rights, you may address a takedown notice to MADEINAFRICADOTIO (Pty) Ltd, 88 Edward Avenue, Johannesburg, Gauteng, 2192, South Africa.

2.2 Your notice must include:

  • Your full name, contact details, and proof of identity;
  • Identification of the intellectual property right you claim is being infringed (trademark registration number, copyright registration, patent number, etc.);
  • The specific URL(s) of the infringing Content on the Platform;
  • A statement that you have a good faith belief that the use is unauthorised;
  • A statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf;
  • Your physical or electronic signature.

3. Takedown Process

3.1 Upon receiving a valid takedown notice, the Platform will:

  • Review the notice within 5 business days;
  • Temporarily remove or disable access to the allegedly infringing Content;
  • Notify the Supplier who posted the Content and provide them with a copy of the notice;
  • Give the Supplier 10 business days to submit a counter-notice.

3.2 If the Supplier submits a valid counter-notice, the Content may be restored unless the complainant initiates legal proceedings within 14 business days.

4. Repeat Infringers

4.1 Suppliers who receive three or more valid takedown notices within a 12-month period will have their accounts permanently suspended.

5. User Content License

5.1 By uploading Content to the Platform, you grant the Platform the license described in the Terms of Service and Supplier Agreement.

5.2 You represent and warrant that you own or have the right to use all Content you upload, including product images, descriptions, logos, and certifications.

6. Platform Intellectual Property

6.1 All intellectual property in the Platform (code, design, algorithms, databases, trademarks, logos) is owned by MADEINAFRICADOTIO (Pty) Ltd (registration number 2026/855463/07) or its respective licensors. You may not copy, reproduce, or use any Platform IP without our prior written consent.

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Escrow on Made in Africa

Read the full escrow guide

What is escrow?

Escrow is a neutral holding arrangement. When you pay for a trade, your money is held securely by a regulated third party — not released to the supplier immediately. The supplier ships. You confirm the goods arrived as agreed. Only then are funds released. If something goes wrong, the money is still there while the dispute is resolved.

Why we use it

  • For buyers: you do not pay a stranger and hope. Funds move only when you confirm delivery.
  • For suppliers: you do not ship on a promise. The buyer's funds are verified and held before you dispatch.
  • For both: disputes are resolved against a held balance, not a vanished payment.
  • Cross-border safety: escrow removes the trust gap in SADC trade where buyer and supplier may never meet.

How a protected trade works

  1. 1

    Buyer pays into escrow

    Funds are held by our payments partner.

  2. 2

    Supplier ships

    With a verified, held balance as proof of commitment.

  3. 3

    Buyer confirms delivery

    Funds released to the supplier. Dispute? Resolution starts within 14 days.

Escrow payments are handled by TradeSafe, our third-party escrow provider.

Made in Africa is connected to TradeSafe in test mode, so no real buyer funds are collected or held yet. Made in Africa never holds, freezes or releases buyer funds itself, and is not an escrow agent.

Full terms are set out in our Escrow Policy. Escrow availability may vary by country and trade value.

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© 2026 MADEINAFRICADOTIO (Pty) Ltd · Registration number 2026/855463/07 · Madeinafrica.io. All rights reserved.