Trade Assurance
Pay with confidence. Trade with escrow.
Madeinafrica.io holds your payment in secure escrow until goods are received and inspected. The platform acts as your trusted intermediary, headquartered in Johannesburg, South Africa.
How escrow works
Four steps to a protected trade
Buyer pays into escrow
Funds are held by Madeinafrica.io, not the seller.
Seller ships the order
Tracking and documents are uploaded to the order dashboard.
Buyer confirms receipt
Inspect goods within the agreed inspection period.
Funds release to seller
On confirmation, or automatically once the inspection window closes.
Payment methods
Pay the way your business needs
SWIFT wire transfer
Primary method for large B2B orders. International settlement in USD, EUR, GBP.
South African bank transfer
ZAR, EFT and RTGS for domestic and regional settlement.
M-Pesa
Mobile money for Tanzania, Mozambique and other SADC markets.
Flutterwave
Cards, bank transfers and mobile money across Africa.
Letters of Credit (L/C)
For larger deals requiring bank-issued credit instruments.
Compliance & security
- • PCI-DSS compliant payment processing via regulated partners.
- • Anti-money-laundering (AML) checks on high-value transfers.
- • South African financial regulation and jurisdiction.
- • Multi-currency settlement: USD, ZAR, EUR, GBP and major SADC currencies.
Dispute resolution
If goods do not match the agreed specification, open a dispute from your order dashboard. Funds remain in escrow while our resolution team mediates. All disputes are governed by South African law.
Frequently asked
When are funds released to the seller?+
Funds release when you confirm receipt and quality, or automatically after the agreed inspection period ends if no dispute is opened.
What happens if there is a dispute?+
Open a dispute from the order dashboard. Our resolution team mediates under South African jurisdiction. Funds stay in escrow until resolved.
Which currencies are supported?+
USD, ZAR, EUR, GBP and major SADC currencies where payment rails allow.
Is my payment information secure?+
We never store card data. Payment processing is PCI-DSS compliant and handled by our regulated partners.
